Question 1

Do you cover all of Hoo?

Accepted Answer

Yes. We collect from every ME3 street, including Hoo St Werburgh, Chattenden, Stoke, and reach the town via A228.

Question 2

How much does bulky waste collection cost in Hoo?

Accepted Answer

Bulky waste collection in Hoo starts at £60. The final price is fixed before we load and depends on volume and access — a quarter van load is £140, a half load £210, three-quarters £290 and a full 12-cubic-yard load £400, all inclusive of labour and disposal.

Question 3

Is this cheaper than Medway Council (unitary authority)'s bulky waste collection?

Accepted Answer

Medway Council (unitary authority) offers Medway Council operates a chargeable bulky waste service with banded pricing by item count., which is cheaper per item but requires you to move everything to the kerbside and wait for the scheduled date. We collect from inside the property, usually same or next day, and provide a waste transfer note.

Question 4

Will I get proof of legal disposal in Hoo?

Accepted Answer

Yes. Every Hoo collection comes with a waste transfer note emailed within 24 hours, showing our upper-tier carrier registration, the waste description and the permitted site that received the load.

Question 5

What load sizes and prices do you offer in Hoo?

Accepted Answer

Four fixed van-load bands, all inclusive of labour, transport and licensed disposal: a quarter load is 3 cubic yards at £140, a half load 6 cubic yards at £210, a three-quarter load 9 cubic yards at £290 and a full load 12 cubic yards at £400 — roughly the volume of a 6-yard skip. Smaller single items start at £70 and we price larger clearances in Hoo as multiple loads.

Question 6

How do I work out which van load size I need in Hoo?

Accepted Answer

Count in bin bags and bulky items. Roughly 30 bin bags fill a 3-cubic-yard quarter load (£140), 60 bags a 6-cubic-yard half load (£210), 90 bags a 9-cubic-yard three-quarter load (£290) and 120 bags a 12-cubic-yard full load (£400), which is about the volume of a 6-yard skip or eight 240-litre wheelie bins. A three-piece suite or a small bedroom clear-out is usually a quarter to half load. Send photos and we size it for you before we travel to Hoo.

Question 7

What is included in the price in Hoo?

Accepted Answer

Every load price — £140 for 3 cubic yards, £210 for 6, £290 for 9 and £400 for a full 12-cubic-yard load — includes a two-person crew who carry everything out, all loading and lifting from anywhere in the property or garden, transport, transfer-station gate fees, a sweep-up afterwards and your waste transfer note emailed within 24 hours. There are no fuel, congestion, stair or weekend surcharges in Hoo. Only weight-based waste such as soil, rubble and concrete, and specialist items like fridges (£70) and commercial fridges (£120), are priced separately.

Question 8

When can you collect in Hoo, and how quickly?

Accepted Answer

Book before 11am and same-day collection is usually available in Hoo, otherwise next working day including Saturdays, with a two-hour arrival window and a call when the crew is en route. We collect Monday to Friday 7am–7pm, Saturday 7am–5pm and Sunday 9am–4pm. Load size does not change availability — a 3-cubic-yard quarter load and a 12-cubic-yard full load are booked on the same slots, and larger clearances are scheduled as consecutive loads on the same day.

Question 9

How much is bulky waste collection compared to my council?

Accepted Answer

Kent district councils typically charge between £20 and £45 for the first item on a scheduled kerbside round. We start at £60 but collect from inside the property, dismantle where needed and can usually come the same day.

Question 10

Can you take a hot tub?

Accepted Answer

Yes. We drain it, disconnect it, cut or dismantle the shell as needed and remove the whole unit including the cover and steps. Access and size determine the price, so a photo helps.

Question 11

Do you collect fridges and freezers?

Accepted Answer

Yes. They are taken to an approved treatment facility where the refrigerant gases are recovered before the cabinet is shredded. There is a small surcharge to cover the degassing gate fee.

Load / item	What it covers	Price
Mattress (any size)	Collected from any room	£60
Fridge or fridge freezer (domestic)	Degassed under WEEE rules	£70
Commercial fridge or freezer	Display, under-counter or walk-in unit	£120
Other single large item	TV, exercise bike or garden bench	from £60
Three to four items	Quarter van equivalent	£140
Hot tub removal	Drained, dismantled and removed	from £220

Bulky waste collection in Hoo

How much does bulky waste collection cost in Hoo?

Bulky waste collection for Hoo households and businesses

Where we collect in Hoo

Access and parking notes

Bulky waste collection prices for Hoo

What we take in Hoo

What we take

What we cannot take