Question 1

Which Hoo areas do you collect from?

Accepted Answer

All of them — Hoo St Werburgh, Chattenden, Stoke, Kingsnorth and every street in ME3. Our crews reach the town via A228, Main Road, Ratcliffe Highway.

Question 2

How much does rubbish removal cost in Hoo?

Accepted Answer

From £140 for a quarter load, £210 for a half van, £290 for a three-quarter load and £400 for a full 12-cubic-yard load, all inclusive of labour and disposal. Larger house clearances in Hoo typically run £600–£1,200.

Question 3

Where is the nearest tip to Hoo?

Accepted Answer

Cuxton and Capstone Road household waste recycling centres, operated by Kent County Council for Medway residents. Vans, pick-ups and trailers require a permit booked in advance.

Question 4

Can you park and load in Hoo?

Accepted Answer

Yes. New-build fit-outs and renovation of older peninsula properties dominate ME3, and the nearest recycling centre is a long trip off the peninsula. Tell us about narrow access, permit bays or rear alleys when booking and we allocate the right vehicle and crew size.

Question 5

Do you work with Hoo businesses as well as households?

Accepted Answer

Yes. We run trade collections, office clearances and scheduled bins across Hoo, including the Kingsnorth Industrial Estate, Damhead Creek, Hoo Marina area, on 30-day invoiced accounts.

Question 6

What load sizes and prices do you offer in Hoo?

Accepted Answer

Four fixed van-load bands, all inclusive of labour, transport and licensed disposal: a quarter load is 3 cubic yards at £140, a half load 6 cubic yards at £210, a three-quarter load 9 cubic yards at £290 and a full load 12 cubic yards at £400 — roughly the volume of a 6-yard skip. Smaller single items start at £70 and we price larger clearances in Hoo as multiple loads.

Question 7

How do I work out which van load size I need in Hoo?

Accepted Answer

Count in bin bags and bulky items. Roughly 30 bin bags fill a 3-cubic-yard quarter load (£140), 60 bags a 6-cubic-yard half load (£210), 90 bags a 9-cubic-yard three-quarter load (£290) and 120 bags a 12-cubic-yard full load (£400), which is about the volume of a 6-yard skip or eight 240-litre wheelie bins. A three-piece suite or a small bedroom clear-out is usually a quarter to half load. Send photos and we size it for you before we travel to Hoo.

Question 8

What is included in the price in Hoo?

Accepted Answer

Every load price — £140 for 3 cubic yards, £210 for 6, £290 for 9 and £400 for a full 12-cubic-yard load — includes a two-person crew who carry everything out, all loading and lifting from anywhere in the property or garden, transport, transfer-station gate fees, a sweep-up afterwards and your waste transfer note emailed within 24 hours. There are no fuel, congestion, stair or weekend surcharges in Hoo. Only weight-based waste such as soil, rubble and concrete, and specialist items like fridges (£70) and commercial fridges (£120), are priced separately.

Question 9

When can you collect in Hoo, and how quickly?

Accepted Answer

Book before 11am and same-day collection is usually available in Hoo, otherwise next working day including Saturdays, with a two-hour arrival window and a call when the crew is en route. We collect Monday to Friday 7am–7pm, Saturday 7am–5pm and Sunday 9am–4pm. Load size does not change availability — a 3-cubic-yard quarter load and a 12-cubic-yard full load are booked on the same slots, and larger clearances are scheduled as consecutive loads on the same day.

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