Reviews

What Kent customers say — 4.9★ from 1483 reviews

Unfiltered reviews from Google, Trustpilot and Checkatrade, including the ones that aren't five stars. Read the four-star ones first: they tell you more than the fives do.

  • 4.9 average across three platforms
  • 38,000+ jobs completed since 2011
  • No incentives, no review gating

Quick answer

Is Rubbish Collection Medway well reviewed?

Rubbish Collection Medway holds a 4.9-star average from 1483 verified reviews across Google, Trustpilot and Checkatrade. Customers most often mention fixed prices that do not change on the day, crews who carry items from upstairs, and transfer notes arriving without being chased.

Average rating
4.9 / 5
Review count
1483
Platforms
Google, Trustpilot, Checkatrade

Reviewed by Daniel Hartley, Operations Director & licensed waste carrier · Last updated 2 August 2026

Recent reviews

  • Cleared my late father's three-bed house in Barming in a day and a half. They photographed everything before it went, put anything that looked like paperwork or jewellery aside for me, and the price never moved from the quote. The transfer note arrived the same evening.

    Helen M.Maidstone

    House clearance · 2026-06-18

  • We had a bathroom strip-out with no room for a skip on the road. Wait and load crew turned up at 7:30, took the lot including the old suite and tiles, and swept the hallway. Cheaper than the skip plus permit would have been.

    Dan R.Gillingham

    Builders waste · 2026-06-02

  • Explained the POPs rules to me on the phone before I booked, which no one else had bothered to do. Two lads carried the corner sofa down from a second-floor flat with no fuss at all.

    Priti S.Canterbury

    Sofa removal · 2026-05-27

  • Twelve desks, a server cabinet and years of storage, cleared over a weekend so we opened Monday as normal. Data destruction certificates and WEEE records came through with the invoice without me having to chase.

    Mark T.Ashford

    Office clearance · 2026-05-11

  • Two years of hedge cuttings and a shed's worth of pots gone in an hour. They were straight with me that soil would be priced separately, which I appreciated rather than finding out on the day.

    Susan W.Tunbridge Wells

    Garden waste · 2026-04-30

  • Council wanted three weeks for a fridge and a mattress. These came the next morning. Arrival was at the late end of the window, but they rang to tell me, and the price was exactly as quoted.

    Ollie B.Dartford

    Bulky waste · 2026-04-14

  • We use them across the branch now. Key safe access, before-and-after photos for the vendor file, one invoice at the end of the month. It has taken a whole job off my desk.

    Rebecca L.Folkestone

    Estate agent clearance · 2026-03-22

  • Fixed monthly price for two 1100L bins, collected on the same day every week without needing to be reminded. Duty of care paperwork is all in one place when the environmental health officer asks.

    James H.Sittingbourne

    Wheelie bin collection · 2026-03-05

Why we publish the critical ones

Review gating — only inviting happy customers to leave feedback — is common in this trade and it is why so many clearance companies sit at a suspiciously perfect five stars. We invite every customer, which is why you will find four-star reviews here about arrival windows and items we could not legally take.

If something goes wrong on your job, call the depot the same day. Nearly everything is fixable within 24 hours, and we would rather fix it than read about it later.

What reviewers consistently mention

  • The quoted price is the price paid — no day-of increases
  • Crews carry items down from flats and lofts without complaint
  • Waste transfer notes arrive by email without chasing
  • Straight answers about POPs sofas and what cannot be taken
  • Same-day availability when the council quoted weeks

Review questions

Join 38,000+ Kent customers

Send a photo or a quick description and we'll confirm an all-in price — labour, transport and disposal included. Book before 11am for same-day collection across Kent.

Quick enquiry

Get a fixed price in under a minute

A few details and a photo is all we need. Prices are all-in — labour, transport and licensed disposal — and confirmed before we load. Same-day collection across Kent when you book before 11am.

  • Fixed price, no hidden extras
  • Upper tier registered carrier
  • Waste transfer note by email

Photos are emailed straight to our team — the fastest way to a firm price.