Question 1

Do you cover all of Northfleet?

Accepted Answer

Yes. We collect from every DA11 street, including Perry Street, Rosherville, Ebbsfleet Garden City, and reach the town via A2.

Question 2

How much does wheelie bin collection cost in Northfleet?

Accepted Answer

Wheelie bin collection in Northfleet starts at £18 per lift. The final price is fixed before we load and depends on volume and access — a quarter van load is £140, a half load £210, three-quarters £290 and a full 12-cubic-yard load £400, all inclusive of labour and disposal.

Question 3

Is this cheaper than Gravesham Borough Council's bulky waste collection?

Accepted Answer

Gravesham Borough Council offers Gravesham Borough Council charges a banded fee for bulky household collections., which is cheaper per item but requires you to move everything to the kerbside and wait for the scheduled date. We collect from inside the property, usually same or next day, and provide a waste transfer note.

Question 4

Will I get proof of legal disposal in Northfleet?

Accepted Answer

Yes. Every Northfleet collection comes with a waste transfer note emailed within 24 hours, showing our upper-tier carrier registration, the waste description and the permitted site that received the load.

Question 5

What load sizes and prices do you offer in Northfleet?

Accepted Answer

Four fixed van-load bands, all inclusive of labour, transport and licensed disposal: a quarter load is 3 cubic yards at £140, a half load 6 cubic yards at £210, a three-quarter load 9 cubic yards at £290 and a full load 12 cubic yards at £400 — roughly the volume of a 6-yard skip. Smaller single items start at £70 and we price larger clearances in Northfleet as multiple loads.

Question 6

How do I work out which van load size I need in Northfleet?

Accepted Answer

Count in bin bags and bulky items. Roughly 30 bin bags fill a 3-cubic-yard quarter load (£140), 60 bags a 6-cubic-yard half load (£210), 90 bags a 9-cubic-yard three-quarter load (£290) and 120 bags a 12-cubic-yard full load (£400), which is about the volume of a 6-yard skip or eight 240-litre wheelie bins. A three-piece suite or a small bedroom clear-out is usually a quarter to half load. Send photos and we size it for you before we travel to Northfleet.

Question 7

What is included in the price in Northfleet?

Accepted Answer

Every load price — £140 for 3 cubic yards, £210 for 6, £290 for 9 and £400 for a full 12-cubic-yard load — includes a two-person crew who carry everything out, all loading and lifting from anywhere in the property or garden, transport, transfer-station gate fees, a sweep-up afterwards and your waste transfer note emailed within 24 hours. There are no fuel, congestion, stair or weekend surcharges in Northfleet. Only weight-based waste such as soil, rubble and concrete, and specialist items like fridges (£70) and commercial fridges (£120), are priced separately.

Question 8

When can you collect in Northfleet, and how quickly?

Accepted Answer

Book before 11am and same-day collection is usually available in Northfleet, otherwise next working day including Saturdays, with a two-hour arrival window and a call when the crew is en route. We collect Monday to Friday 7am–7pm, Saturday 7am–5pm and Sunday 9am–4pm. Load size does not change availability — a 3-cubic-yard quarter load and a 12-cubic-yard full load are booked on the same slots, and larger clearances are scheduled as consecutive loads on the same day.

Question 9

What size wheelie bin do I need?

Accepted Answer

As a rough guide a small office of 10 people fills a 240L weekly, a busy café fills a 660L, and a restaurant or convenience store needs 1100L. We survey first because the answer depends far more on packaging volume than on headcount.

Question 10

Is the bin included in the price?

Accepted Answer

Yes. Bin supply, exchange and replacement for fair wear and tear are included for the term of the agreement. There is no bin rental line on the invoice.

Question 11

What if my collection is missed?

Accepted Answer

Report it and we return within 24 hours at no charge. If we cannot, that lift is credited on the next invoice.

Load / item	What it covers	Price
240L general waste	Weekly lift, small office or salon	from £18 per lift
660L general waste	Weekly lift, café or small unit	from £32 per lift
1100L general waste	Weekly lift, larger premises	from £46 per lift
1100L dry mixed recycling	Discounted against general waste	from £34 per lift

Wheelie bin collection in Northfleet